GAF residential and commercial claims

Filing a claim is easy

Open a residential claim

If you would like to open a warranty claim in connection with your residential roofing products, click the link below to get started. After you open your claim, you will receive additional information about next steps.
Get started

File a commercial guarantee claim

For a commercial product, submit the form below for guarantee claims that have a guarantee number. Once submitted, a claim representative will contact you.
Get started

Check your claim status

GAF residential claims
1-800-458-1860 or warrantyclaims@gaf.com

GAF commercial claims
1-800-458-1860, option 3 or guaranteeleak@gaf.com

GAF Warranty Claims Department

1 Campus Drive

Parsippany, NJ 07054 

Check Residential Check Commercial

Do you need to register or transfer a GAF warranty?

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Things to note when filing a residential claim

1 All claim submittals (shingles, photographs, etc) sent to GAF for claim evaluation, become the property of GAF and cannot be returned to the claimant.